Having pioneered some of the technological innovations that have revolutionized debt collection, Plaza Associates is aware of the enormous impact our systems have on the job we do for our clients. That's why our Information Technology Department is equipped with the most up-to-date computer equipment and applications and voice, data

and Internet solutions available for financial and debt management.

Our commitment to maintaining and developing the most current technology allows us to consistently achieve successful results and continually accommodate our clients' expanding portfolios. Clients are given a number of options to rapidly remit and exchange data, while account representatives manage their workloads using a voice and data integrated system.

This increases efficiency by allowing our account representatives to focus on the right person at the right time. Our call-management system blends outbound and inbound dialing operations with routing features, which maximizes call volume and optimizes each consumer contact.

We also offer an interactive website and voice response system, which allows 24 hour access in a secure environment.

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